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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi there, We are having major issues with our Suresignal and have been trying to configure it for a number of weeks with no luck.We're using a Belkin Router - ip 192.168.2.1Upload Speed: 6.05mbpsDownload Speed: 1.45mbpsSerial No: 40132120094 I've ope...
InformationProduct Name: TG587n v2Serial Number: CP1147PA4CUSoftware Release: 8.4.2.RTried everything on here - no 3G connections and no 3 rd light on showing connections after working for years - BT replaced pole and nowt since -
Hello, I have to use a Sure Signal as the signal here is poor. I set it up, but each time I go away from home I turn it off to save energy (and for safety). When I am away I get (presumably automated) text messages in the middle of the night from V...
Hello I had account with you which I no longer have, I gave my sure signal to my dad who live away from me. I tried logging to my old account to deregister the box, but I cant log in as I no longer have a number with you.My dad cant use the sure sign...
I have had a new unit issued to me, plus I changed my router and now it is still not working!! if you look at my account this is an ongoing issue with Vodafone for at least 4 weeks and counting. I have had a experienced computer guy out that did all ...
Help!! I have two Samsung Galaxy SIII handsets, the main one works briliantly (main user) with Sue Signal but my other handset (registered, deregisterd, registered x 5+!!) only works if I stand next to it. As I move out of the room the signal goes. I...
Hi, I bought and registered my VSS ver3 a few weeks ago and it used to work. The past week it has been having issues and now it doesn't seem to work at all. Power light is on and steady.Internet light slowly flashes for a few mins then turns off - it...
Serial number: 40132104254 VSS version 3 stopped working a few days ago. The unit shows the red power light and no other lights at all. I've tried a factory reset and checked all connections to the router but no noticeable difference. I'm just gettin...
Hello, After having issues with my phone I have been trying to sort it out for about a week. I registered my Sure Signal box yesterday (after finding out it hadn't been for over a year!) and this morning it worked perfectly; I had full signal and 3G....
SS not connecting to the internet,Vodafone have already reset and i have reset SS but still unable to connect.Power light on solid next light flashing,all other lights off.Serial No 40131134708IP 217.35.243.238Speed testdownload = 2.91Upload = 0....
