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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Good morning We had a power cut whilst I was on holiday and niow I cannot get the SS box to play nicely, will you force a resync manually please. SS 2120681096 Is there a problem with SS1 and a BT Home Hub 4. I had problems a few weeks ago when I had...
Please resync my suresignal as i have suddenly lost my 3g on all my phones 21224319422
My SS3 suddenly stopped working at 8pm last night. It had a solid amber light on the internet (solid red power).I recycled the power and ever since then it has a solid red power light, and a flashing white Internet light. Any suggestions please ?
My Nokia 925 has stopped getting a signal since sim swap. The phone is an additional handset so I have deleted it, waited 20 minutes and then added it again. I have turned the phone off and on again but still no joy. Suresignal works find with the pr...
I have SS1 which has been working fine. Now it won't work for some reason. I have restarted it several times. I have lights 1, 2 and 4 on solid. My internet is fine. Just can't seemt o get my 3G working. Thanks
I bought an SS v3 from my local Vodafone shop to improve the signal in my old house with thick walls. It has improved it marginally - I imagine I will have more luck if i were to re-position the unit somewhere towards the centre as opposed to next to...
Bought my Sure Signal 3 months ago after I signed up for a Samsung S3. It turns out that I cannot get a signal using GSM (3G) in SK97QT despite assurance that I would get a good signal in my postcode on 3G from the web site. Any way, Sure Signal work...
Have had reasonable sure signal (VSS3) connectivity for months. About 10days ago it completly ceased to have any internet connectivity and as such none of our 3 vodafone mobiles work inside the house. SS is a necessity for them to work as our vodafon...
Since May 2012 there has been a problem with compatibility when trying to use a HTC one X with sure signal. This issue is well documented on vodafone e-forums and still hasn't been resolved. My question to vodafone, why are you not letting people kno...
I have been struggling for about two weeks to fix the problem of call quality break up when calling via my VSS3 which is linked to a Virgin Superhub. I read all the posts here and did all the tests. I have a 30mb download/2mb upload contract with Vir...
