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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72475 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229531 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201530 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

When will I receive my mobile?

Hello, I placed my order to upgrade my contract on 9th December 2017 and my phone was supposed to be delivered on 12th December by DPD. I had an email from DPD saying my phone was going to be delivered the following day due to delays. I waited all da...

URGENT - Sure Signal Box V3 Not Working

Sure Signal v3 box has been working fine for more than a year.  This morning it is not working and resets/port changing have not resolved the issue.   The Red Power light is FLASHING, the "Signal" light is SOLID ORANGE and the "In Call/Use" Light als...

kblack by 2: Seeker
  • 531 Views
  • 0 replies
  • 0 thanks

IP Whitelist Request

Hello,Can you please add the following IP range to your whitelist and confirm when it has been done?51.52.136.96/28Thank you

hbp12 by 2: Seeker
  • 1116 Views
  • 4 replies
  • 0 thanks

Topup showing zero

The last 2 times I've topped up on my payg I have been shown I have various text and data allowances but zero credit, despite my last topup bringing a text saying I had nearly £30 and am able to make calls. The 2345 service and my online accouont say...

hermione by 2: Seeker
  • 1852 Views
  • 1 replies
  • 0 thanks

cisco 887va working with vodafone

I'd like to share the setup for cisco routers. Mine is 887va and it can push 39MB fibre. Should also be OK for 78MB fibre.  First the atm0 need to be shut down: interface ATM0no ip addressshutdownno atm ilmi-keepalive then configue sub interface of e...

sinong by 2: Seeker
  • 2599 Views
  • 0 replies
  • 2 thanks

Resolved! Offers?

Hi,I was wondering if you still do the family & friends? Thanx

Helen-m by 2: Seeker
  • 1423 Views
  • 1 replies
  • 0 thanks

Free gift

Hi. I have been with Vodafone on broadband since last October.  I never received my code from Vodafone so haven' claimed. I feel cheated. What can I do please? Thanks. 

JamesCFC by 2: Seeker
  • 590 Views
  • 1 replies
  • 0 thanks

Huawei P9 Android 7.0 update

So, any prediction as to when Vodafone will release the 7.0 update on the P9?It's a bit shameful really, since it has been release more than a month ago for unlocked phones...Vodafone branded devices, never again!

tryklon by 2: Seeker
  • 11163 Views
  • 28 replies
  • 0 thanks
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