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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73741 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Broadband Butchered

So this might be a long thread but after the hell I've been through I thought it would be a little theraputic to post and remember why I've needed to speak to over 20 vodafone reps over the past couple of months.The background is I'm a network (and s...

Resolved! S8 WiFi calling

Hi just a question and I know there are a few but i have WiFi calling on but how do i know if it works when on 4g because as i understand if your signal bar goes low to like 1 bar something should show but nothing showing up on mine. I do have it swi...

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Mimo2000 by 12: Established
  • 1337 Views
  • 1 replies
  • 0 thanks

Slow WiFi Speeds

Hi,My broadband speeds recently have dropped drastically. It really is not performing as promised. Can you please look into this. Upload speeds of 7.05 Mbps in London.

Broadband Router Cutting Out/Bad Internet Service

Hi, i have been having problems for the past month with VF BB, at first the internet would drop (wired and wireless) only a few times a day which is kind of normal, but for the past 3 - weeks its been dropping every 30 - 40 seconds and waiting for an...

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Screen replacement

Hi guys I’ve smashed my Samsung s8 plus front screen!do you have a price for a repair? 

transfer vodaphone number to new vodaphone contract

I want to transfer my old number to my new contract. My old contract was vodafone and I was advised 31 days ago that my old number would need to be de-activated before I could transfer my number to my new contract which is also on vodafone and this w...

athistle by 2: Seeker
  • 1651 Views
  • 5 replies
  • 0 thanks

Ringtone & Notification tones resetting to default

I have set the sounds on my new Vodafone V8 and my parents new Vodafone N8's to something more familiar but after a time, be it hours or days it resets to the default sound.  Is there any way to make them stay as we want them?

tilitots by 3: Seeker
  • 3161 Views
  • 5 replies
  • 0 thanks

Rewards & top up

Hi,can I use my reward points to top up my son's phone? Or just use them for my phone? Thanx

Helen-m by 2: Seeker
  • 1185 Views
  • 1 replies
  • 0 thanks

No data connection

My daughter has a big value bundle of her iPhone 6, which we changed from Vodafone 1. However we cannot get the data to work. It's fine on WiFi but won't when not connected. All settings are as they should be. Any ideas as have a very unhappy 15 year...

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