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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

no signal sn8

  I live at sn8 3. My village and the surrounding area haven't had vodaphone coverage since 3rd January. I have 2 mobiles on my contract, both have the same issue and there are many threads on our local facebook page, so i know i'm not the only one s...

i phone contract refund !!!!

Hi Vodafone I was cancelled my pay monthly contract at 19/Nov which I prepay the 300 pound to order the iPhone. But it has been almost two months that I still not get my refund yet.Also, I tried the online chat and phone call as well they all said it...

shinehsu by 2: Seeker
  • 1991 Views
  • 10 replies
  • 0 thanks

unlock iphone 6

I've recently upgraded to an iphone 7 and want to unlock my old iphone 6, I have tried speaking and chatting on line to vodafone to get my phone unlocked but they can't help and say it must be a 'glitch' and try later!When filling the network unlock ...

Reinstall app from Vodafone Smart Ultra 7

Hi all, I am in the Czech Rep using Vodafone CZ but due to my poor Czech language skills I use this site for help.I have had this mobile just over 1 year now and I reinstalled (factory reset) it last month and it helped with speed and performance. I ...

Clarification Please on Mobile Broadband and EU Travel Time Limitations

Hello,Vodafone seems wildly inconsistent with the information its sales representatives and agents are providing me with regards to European Roaming.I have recently arrived in Europe for a 4 month trip and my intention is to use my 50GB Vodafone Mobi...

Resolved! Require IP to be whitelisted

I have been in contact with customer support and my hosting company for most of the day with regard to not being able to access my email or websites (personal. All other internet works perfectly), and between them both we have managed to narrow down ...

Thumoo by 2: Seeker
  • 3146 Views
  • 6 replies
  • 0 thanks

Business Partnership Authorities

Hi, I would like to take an information about business partnership program to be able to sell  ''gps kids watches'' but I couldn't find the authorities that looking after my issue. Could you give a recommendation or guide me to contact them? Regards,

delaltuy by 2: Seeker
  • 520 Views
  • 1 replies
  • 0 thanks

Issues with Hotspot Shield VPN on MAC OS.

I know Vodafone broadband blocks most VPNS by default. (sighs) but after having these enabled by Customer Services I have been using them with no issue for months until Jan the 1st 2018. Now Hotspot Shield wont work.    When it tries to install the P...

Tekn by 2: Seeker
  • 3370 Views
  • 4 replies
  • 0 thanks
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