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App Crashing when asking for a pin

fugu
2: Seeker
2: Seeker

Hi,

Im just trying to set up the app on my pixel 6 pro, but after putting in a user name and password it asks for a pin, when entering any number the app will instantly crash and not let me get any further. Ive tried uninstalling/reinstalling the app and still have the same problem.

12 REPLIES 12

Amanda
Community Manager
Community Manager

@chistery @GregiiPi - as @hrym has mentioned this has been escalated to the Development team 🙂

chistery
16: Advanced member
16: Advanced member

I can now log in and of course it asks me for a new PIN despite having one set.

It does show how poor Vodafone is when they can't get their app updated to support Android 12 in time for the public release, when they sell Android 12 phones. That's why they release it early to developers! I can forgive other most app developers but not a phone company.

hrym
17: Community Champion
17: Community Champion

I've ocasionally been asked to set a PIN (and the lead number for the account) after an app update.   I just use the same one and it's perfactly happy.