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Entering keypad numbers for automated services not working

honniebopkins
2: Seeker
2: Seeker

Hi I have a Huawei P Smart phone - entering keypad numbers for automated services is not working. I have tried this with speaker phone on and off. Automated services (which is almost everything nowadays) does not recognise anything and I end up being cut off. 

I need to speak to vodafone - tried 191 - then automated menu won't work. - tried - online chat - still loading 30mins later...

Anyone any ideas please?

Many thanks

10 REPLIES 10

What dialer did you use Bonnie. I have tried, drupe, and it works sometimes. Did yours work 100%?