WiFi Calling not working S22 Ultra

[S_Gi]

No WiFi Calling on S22 Ultra. Purchased from Vodafone. Guy in physical Vidofane store didn't know what to do but pointed out no configuration is being sent when SIM reinserted.

Tech support got me to manually set up an access point, and WiFi Calling did appear while talking to the chat support, but this morning it's disappeared again.

It's clearly a Vodafone configuration fault so just logging it here for visibility. Going to try Vfone support again but don't have my hopes high. No mobile signal in my flat so I paid Vodafone a fortune for a brick until it gets fixed.

[MarkD]

Hi @S_Gi, it might be worth checking out this thread here about the WiFi Calling on the S22 🙂

[chistery]

Configuration messages are usually silent, so you don't know they have been received unless it has fixed the issue.

It's worth trying to turn Wifi-calling off in your account settings. Wait till you get the text saying it's been removed, then reboot, then text calling to 97888 and hopefully it will appear again in the phone app settings to enable.

It took me a few days to get this sorted on my S22 Ultra though, but worth trying the above as you can do it yourself.

Vodafone defaults to mobile preferred though, so if you have some signal, it may not fall back to wifi calling.

[S_Gi]

I've always had a sim configuration notification, it's never been silent on any phone I've owned preciously. Indeed if I swap my sim from my S22 Ultra to my S10 it immediately gives me a sim config notification.

As others have speculated it seems the S22 Ultras (possibly S22 in general) haven't been added to the Vodafone config management system. 

I'll keep trying chat support, if they sent me config instructions I'll add them here. I'll look into turning off and on via the account, though like I say I have no mobile reception so can't send texts without WiFi calling

[chistery]

If you have no mobile signal, you won't get the provisioning update which enables it in the phone app though.

[S_Gi]

Correct, I have to walk down the block each time I want a signal, and them back to check the WiFi, which I'm trying to avoid.

Anyway I finally got through to chat tech support again, and I don't know if they have updated config tools since yesterday or something but the chat analyst said he just turned it on at his end,  and it seems to work now. 

So for anyone having the same problem: support chat can fix it now. 

[S_Gi]

I don't have Twitter or Facebook, can't I just contact Vidafone directly? 

[Clewlowt]

You have to keep pushing them via all chat support options.  Finally you'll drop on someone who actually tries to help,  once you do it's straightforward. Just keep at it. Took me ages till I dropped on a guy called Harry. Sorted within 5 minutes. 

[meharg]

However, if you do not have a mobile signal, you will not receive the provisioning update that allows it in the phone app.

[meharg]

However, if you do not have a mobile signal, you will not receive the provisioning update that allows it in the phone app.