High Ping

[Jasesmith16]

Hello, I’ve been with Vodafone broadband for around maybe a couple of month now. All good until this past week with consistently high ping. Internet speeds etc otherwise good. I’ve did all the checks via Vodafone’s website suggestions etc but everything comes back as ‘fine’ etc. Normal internet usage is fine but online gaming is just rendered as a no go at the minute due to the crazy ping. I will post a screen shot of Speedtest results to see if anyone would be able to help and if it highlights anything m. This is from around 11:30pm at night too, but is often consistent at any time tested. I’m certain in the past with other providers I would normally have below 20 ping. 

 

[Cynric]

@Jasesmith16  there will be a short delay until your image is available.

[Jasesmith16]

Thanks, for reference the ping is ranging from 144 - 183

[Ripshod]

You run speedtest, so what's the location of the test server they offer, and how does that relate to your actual location? 

[Jasesmith16]

Hello Ripshod, the server I’ve been testing it from is 2 miles away from my location. I’ve checked it this morning and it seems low and quite stable, 25 ping with low of 24 and high of 26. Wonder what this could point towards? As I wouldn’t imaging there is a huge demand at 11:30 at night either. 

[Cynric]

@Jasesmith16 Can you repeat the test from a pc connected to the router by ethernet cable please?

[Jasesmith16]

Hello mate, don’t have a PC unfortunately. Only thing I have really is a PS5 which is used with an Ethernet cable. Any other way to test the issue besides PC? 

[Cynric]

@Jasesmith16  I think that you can go into the PS5 network settings and select "Test Internet Connection" which should give you speed, ping and maybe some other things.

Note that I am not a PS5 owner, I used an internet search engine to find this advice.

[Jasesmith16]

Tested the connection on ps5 and doesn’t mention a ping reading. Connection has been fine since I’ve been in the house this evening, even on the ps5 and then it’s went rubbish again all of a sudden! Hopeless. It’s like the internet goes crap from this time onwards. 

[Cynric]

@Jasesmith16 Go to network settings in the PS5 and click on Setup Internet, even though you already have a connection it seems to "bump" it. Also if you have Rest Moderator turn it off, and lastly get an unmanaged switch and put that between the router and the PS5.