cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

WIFI booster not working after fibre installation

inflammablemats
2: Seeker
2: Seeker

Hi, I have just had fibre broadband installed. I previously had signal boosters around my house going from the LAN1 port on the router to an unmanaged netgear switch below stairs and then to 2 different wifi booster things on the ceiling. Since the fibre has been installed the 'normal' wifi works but there is now no booster - they are flashing to say there is no signal. Has the engineer damaged the wiring of the system? Do I need to do something different to get the internet coming out of the LAN1 port on the router now? The vodafone help is fairly unhelpful. Many thanks

1 REPLY 1

Gemma
Community Manager
Community Manager

Hi @inflammablemats - thanks for your post. I'm sorry to hear you haven't been helped when you've reached out to our teams. So we can access your account and check the connections from our side, please call us on 191 free from a Vodafone mobile or 03333 040 191 from a different phone.