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WiFi connected but no internet

Needtherapy2001
3: Seeker
3: Seeker

Can anyone help me.please?

 

My daughter's TV is connected via WiFi has been fine for 3 odd weeks now all of the sudden it says "connected to WiFi but no internet"

 

Rebooted TV and occasionally it connects then stops and no matter how many times you restart nothing.  

 

Hopefully someone can help

 

Many thanks

 

Lee

1 REPLY 1

Mark
Community Manager
Community Manager

Hey @Needtherapy2001, let's see if we can get to the bottom of this for you. When your daughters TV shows this error message, do any other devices connected to your router have problems connecting, or lose connection? If so, does this issue happen at a similar time each day, or is it just random?