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FAQ's

Has your question already been answered? Or can you find the information you're looking for in one of our handy Topics or Videos - check here to see the full list.  Or check below for our frequently asked questions:  Conditional Call Forwarding Vodaf...

TJ by Community Manager (Retired)
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Vodafone on the Google assistant

You can now ask Google to find the answer to some of those important account related questions! From "How much is my bill?" to "How much data do I have left", ask the Google Assistant to "Talk to Vodafone" and your phone or Google Home device can tel...

Phil by Community Manager (Retired)
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How to change how long my phone rings for

Want to know how to long to change your phone rings for? Change your ring time from 5-30 seconds with our simple guide.  

Phil by Community Manager (Retired)
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How to change your SIM card

Is your SIM card lost, stolen, damaged or won't fit in your new device? You'll need to do a SIM swap. Our quick and easy guide will show you how.

Phil by Community Manager (Retired)
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How to find your mobile number

Need to find your Vodafone mobile phone number? We'll show you how.

Phil by Community Manager (Retired)
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How to change your Vodafone password

Need to change your Vodafone password? Watch our simple guide and get it changed in no time.

Phil by Community Manager (Retired)
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My Vodafone App and My Vodafone Account

Manage your account the easy and enjoyable way and check out personalised offers and rewards using My Vodafone app and My Vodafone account. The latest version of the My Vodafone app is available for iOS and Android. Simply download our free app and s...

Phil by Community Manager (Retired)
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