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Outstanding payment listed on my credit score

Pixie16
2: Seeker
2: Seeker

I have found out that there is a default against my credit score from Vodafone. I do not understand this as I canceled my contract and paid what was owed. I have only just learnt this after returning back to the Uk after living abroad. I can not get through to anyone via phone as my old mobile number is unrecognizable as this contract was cancelled over 2 yrs ago please can someone help 

1 REPLY 1

Lucy_F
Moderator
Moderator

Hi @Pixie16 Thanks for posting and bringing this to our attention, I can appreciate your concern here. You can raise this with our Credit File Support Team via the form found here. Or by popping us over a private message on Social Media.