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Wrong email address and forgot passwor

lauraclaire1
2: Seeker
2: Seeker

Hello,

 

So I have signed up to vodaphone using the wrong email address (it has .co.uk at the end rather than .com as it should) and I tried to reset my password which has been sent to the non-existant email address (at least it doesn't exist for me).

 

So now I can't get into my account and I am also concerned that someone else can. Is there anyway I can reset my email without logging into my account? The mobile phone number attached to my account is correct.

 

Thanks

Laura

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

It might be an avenue to contact the Vodafone Social Media Teams via Contact-us-for-account-specific-queries  and they can access your account to get this sorted for you @lauraclaire1 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.