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Data (5g) coverage SW197NW

Fabric
2: Seeker
2: Seeker

Hi there - I have been getting consistent problems with no data coverage at and around this postcode - this morning for example I had a full signal and 5g shown on my iPhone 12 but no internet connection - once I had travelled away from wimbledon towards Southfields internet returned. This has happened many times over the last two months- please could you log a potential fault with the mast ? Thanks 

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BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Fabric 

 

For the team to be able to help they as flr the following template to be used.

Network-issues-initial-checks-and-template 

Could you please take a look.

Current Phone  >

Samsung Galaxy s²⁵ Ultra 512gb.