Ask
Reply
Solution
29-11-2021 01:14 PM
I have rang up several times this week trying to get a day for a phone to be delivered, that was meant to be here a week ago now and been told 5 different excuses. It was meant to be delivered a week ago and I am now told it is DPD at fault and have no estimated delivery date. What's going on?
29-11-2021 03:46 PM
Hi @Sineadgrimes, you might be able to get an update from our Order Tracker here. When you follow the link, just enter your order number to see the latest updates.
30-11-2021 10:08 AM
This is exactly the poor response it seems every customer has to deal with. If orders haven't been dispatched we can't track them and now we are left in limbo
02-12-2021 01:52 PM
I wish they'd send an email out saying there are massive delays on orders around black Friday being dispatched. They say this when you contact them but will always pretend individual cases are exceptions to the norm for PR reasons. So frustrating!