main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Off topic

Positive Feedback

2: Seeker



Sorry if this is in the wrong place but I just wanted to hopefully get some positive feedback about one of the members of your online chat team acknowledged and recorded. 


Yesterday my partner was considering leaving Vodafone and 'Violet' went absolutely above and beyond to consider every single option available to my partner and was able to find a deal that was the best fit.


We wanted to leave Violet positive feedback as she made the whole experience painless and showed a significant level of patience and willingness to go the extra mile to cater for my partner's needs.


However, when leaving the chat function, no option to leave feedback was available. 


Please can you get this feedback to Violet and her team?


Thank you  

View more options
17: Community Champion

That's fantastic @JP92 


One of your Vodafone Social Media Teams here will pick up on this post and arrange for feedback to be sent.

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.


Samsung Gear s3 Frontier Watch.

View more options

That's fantastic feedback @JP92, I'm glad to hear Violet was able to get everything sorted for your wife. I'll pass your feedback on to our Live Chat team managers and they'll make sure it gets back to her.

View more options