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Other OS & Unlocking

Unlocking Samsung Galaxy S5

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2: Seeker

I've given my Samsung Galaxy S5 to a friend having first obtained the unlocking code from Vodafone. He is trying to use an O2 sim but cant unlock the phone using the code. He assures me he is using the correct sized SIM and has checked that the IMEI matches the unlocking email from Vodafone. Any ideas?

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2 REPLIES
17: Community Champion

Is the o2 SIM.card active ?

Ie it connects to make calls and use data etc ?

Also some Samsung phones need a mastercode as well as the Nuc Unlocking Code. 

Here are some ....

S8-Unlocking-My-experience and Unlocking-Galaxy-S6.

If there don't help then either pho e 191 and ask for this to be escualted to the Nuc Unlocking Department and they can also give you their direct email address too for help. 

Or let the Vodafone Social Media Team here catch up with your thread to help. 

Current Phone > Samsung Note9 _512Gb > Model: SM-N960 Duos.

Samsung Gear s3 Frontier Watch.

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Moderator

Hi @pec1000 we're happy to forward your details on to our NUC team to see if we can get this sorted. Please send us over your details via the private message I've sent you. 

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