Hillingdon

[Amirthavani]

I recently started your broadband (November 2023)the first month bill why they changed 64 pounds instead of 32 ,I spoke to the customer service 3 times they said refund the money with in 48 hrs still not yet? Why ? Could you please explain?

Thanks 

vani Ramesh 

[AnnS]

Vodafone charge in advance.  Due to pro rata billing you will be charged one month in advance.  You need to check the dates you have been billed @Amirthavani .The charges will be correct.

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