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Leaving, refused transfer of landline number

jdduk68
2: Seeker
2: Seeker

I'm leaving Vodafone and ordered broadband from another ISP, switch over date confirmed for beginning of March. Vodafone refused to transfer my landline number and I’ll now have to accept a new number in order to continue with the switch over. Is this normal, or legal. Can Vodafone refuse to release the number?

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