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11-01-2025 10:08 AM
We are looking to buy a home. The house we want to buy, Vodafone doesn’t supply a broadband connection otherwise I would want to keep it. Can we be made to pay a cancellation fee when it’s Vodafone who don’t supply?
11-01-2025 01:06 PM
Hi @Emw474, so if we cannot provide we wont charge the termination fee but there is a few rules and terms that need to be met, we can check on what can be done in this case if you contact our Home Move team on - 0333 3040 191, and they can explain your options as each home move is different to another.