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New. Customer Login Error

ironstead
2: Seeker
2: Seeker

‎11-01-2023 10:22 PM

Hi, I have just signed up to Vodafone BB but for some reason when I enter all the information including the temporary password I'm met with a server error, tried reseting again same issue after receiving a text. I have cleared cache and tried on a private window to no avail, thanks 

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2 REPLIES 2

ZOBBY1
4: Newbie

‎11-01-2023 10:48 PM

I get the same. But I’m lead to believe that in spite of all the information saying you can log in prior to installation - you can’t actually until your broadband has been installed. I agree - it’s misleading at best and not a good introduction to Vodafone. 

Jayach
16: Advanced member
16: Advanced member

‎11-01-2023 10:50 PM - edited ‎11-01-2023 10:55 PM

So many people have had the same problem. For some reason some people are unable to log in until they are activated.

I personally didn't have the problem.

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