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24-06-2023 09:31 PM
I bought a new pay monthly contract via carphone warehouse. When buying the contract with them I also requested carphone warehouse to port my old number from o2 to my new vodafone contract. I have recieved the phone and sim on Friday but this sim has no temporary number and I currently have no service.
carphone warehouse told me the port in will happen on Monday but Is there any way to get service on my vodafone sim while that happens ?
24-06-2023 09:56 PM - edited 24-06-2023 10:01 PM
The service will start when the number ports @Msk2000 .
Until the number moves you shouldn't be left without any service and will still be able to use your O2 SIM. When the number has moved you will receive a text notification, usually a quick turn off and back on solves any porting issues.
There is further information for you here: What happens on the day my number moves to Vodafone?
Additional information here: Getting Started
If there are any problems on Monday, come back to the thread and this will be something the Social Team will be able to answer.