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Im trying to insert a new pay monthly card to a Nokia 515 which shouldn't be restricted to any network, however the phone is asking for access control code when I first start it. How do I get that code please?
Edit: I'm trying to insert a Vodafone pay monthly card. The phone used to have a pay as you go O2 card but wasn't originally bought in any network.
The only reason that the phone wouldn't accept a Vodafone sim card is if the phone was locked to o2 @Justiier
Where was the phone originally purchased from ?
And or the sim cards sim pin has been activated which is a security feature to stop the sim being used in any unknown phone without inputting the 4 digit pin.
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Thank you for your response. The phone was bought from Carephone Warehouse and paid for in cash without an operator. It was meant to be simlock free hence why I don't understand why it would be locked to any network..
It's the first time I've tried to use the Vodafone card, is it possible that it's already secured with a pin code?
If the phone was originally purchased from Carphone, it would have come as unlocked. However, this is quite an old handset released 2013.
As you have mentioned, the access code requested would be a PIN or security code entered into the phone and you will be needing a PUK code from the network last used. This will be more than likely SIM related try an O2 SIM in the phone and see if this works.
If you are able to get into the phone, it would be worth factory resetting to clear any stored security codes.