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05-01-2023 09:02 AM - edited 05-01-2023 09:03 AM
Hi,
We are trying to unlock an old iPhone 3GS that has been previously used on our now cancelled corporate account. I had a chat with the team over web chat but they could not help and were to arrange for a call back from the corporate team but this never happened. Can someone assist with regards to this matter?
Thanks,
T
05-01-2023 09:29 AM
Have youbtried requesting the unlock via the form in https://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/
" To unlock your device, log into Vodafone Corporate Online (VCO) and download the request form
If you can't use VCO, call customer services on 191 free from your Vodafone mobile. "
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
05-01-2023 09:35 AM
That's an old phone @tomtomek9 . According to the page here : Unlocking , it may already be unlocked. One thing to be aware of is there is no iOS update for the device and it may not support some features.
If you still need to unlock the device, this is going to mean getting a PAYG SIM and using it in the device, quite sure the stipulation is for 30 days and request the unlocking in your name as PAYG. There is no code for an Apple device and the device is unlocking is completed through Apple database, all that should be needed is an alternative network SIM and synchronising to your Apple account.
05-01-2023 09:52 AM
I know it is an old phone, it has been sitting in the cupboard for the last 7-8 years. I still want to use it, more like a showcase. Now, trying to request the unlock comes back with this:
Hello,
You recently asked us to unlock your device so you can use it on another network. It looks like you are trying to unlock a device that belongs to a corporate account.
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Now, we do not have Vodafone account anymore. We do not have Vodafone sim. Looking at other thread regaridng iPhone3G unlocking, a person bought a Pay&Go simcard used it for more than 1 month and eventually after many attempts to conttact vodafone via different channels, they got the phone unlocked.
I want to save myself all of this hassle. Would appreciate some assistance on this matter.
05-01-2023 10:06 AM
You will need a Vodafone number to get the unlocking completed @tomtomek9 , the only way is by using a PAYG SIM in the device and then completing the online unlocking request.
05-01-2023 10:09 AM
Ok, but can you confirm that once Pay&Go number is inserted and used, the phone will unlock without displaying the message about corporate account? I am worried that this will be the case.