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V by Vodafone

V multi trackisafe not accurate

Woni24
1: Seeker

Hi,

 

I've read other threads from people with the same problem and there doesn't seem to be any reasonable explanation... but the GPA location on my tracker device is ridiculously inaccurate. Sometimes we are talking miles out.

 

How can this even happen? I have tried everything suggested. There has been no damage to the product. Please advise because at the moment it is totally unfit for purpose.

I have put.my trust in a device to keep my pets safe and should not be left in such doubt.

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1 REPLY 1
Farai
Moderator

Thank you so much for reaching out to us @Woni24 . I'm really sorry to hear about the issue you've been facing with the GPS on your device. We'd recommend that you get in with our dedicated V by Vodafone experts by calling 0808 0057 391 from any UK mobile or landline. They'll be more than happy to take a closer look at what's going on for you  👍

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