Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Annual upgrade promise

LeeBfc
4: Newbie

‎14-11-2020 12:47 PM

Ok so I received my new iPhone 12 pro max yesterday all good. I have done this on the AUP what is the situation now regarding sending back my 11 pro max? Do Vodafone send out a pack for me to send in? Has anyone else done this yet and received anything regarding returning previous handset? 

0 Thanks
1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

‎14-11-2020 12:57 PM

The details are in www.vodafone.co.uk/mobile/upgrade-promise. 

A person could return the phone to a Vodafone Highstreet Store but as they are only open for Click and Collect that isn't available right now so contact customer services on 191 or Live Chat and they'll send a Returns Pack I believe @LeeBfc 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Related Content