cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Portuguese SIM in the UK

tejoginja
2: Seeker
2: Seeker

I have a dual SIM phone, with a Vodafone UK and Portuguese SIM. Both have been working perfectly until last month, and now the PT SIM no longer works, preventing me from receiving or making calls.  Having contacted  Vodafone PT they tell me that there is a current technical problem with the service between PT and the UK, plus some other countries that they are working to resolve. 

Has anybody experienced this, and can confirm this situation?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Unfortunately Vodafone UK can only look at and help support Vodafone UK customers.

They have no access to other countries accounts who use the Vodafone name.

i.e they are not linked @tejoginja 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.