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Re: Live chat 24/7 Get help from advisers -live chat.24 hours a day, 7 days a week

popescu
3: Seeker
3: Seeker
Hello
56 REPLIES 56

Tash
Moderator (Retired)
Moderator (Retired)

Hi @Sonny60, I've sent you a private message with details on how to get in touch so we can look into this.

katiepierce
1: Seeker
Hello

katiepierce
1: Seeker
Is anyone there

jeffkinn
17: Community Champion
17: Community Champion

@katiepierce This isn't live chat. It's a forum and you can't expect a live response on here.

 

Is there something that the community can help you with?

 

What;s your question?

Jeffkinn_Sig.png

Babita06
1: Seeker
Hi

Amanda
Community Manager
Community Manager

Hi @Babita06

 

Is there anything we can help with? :Smiling:

 

If it's about your account, please come and speak to us on Live Chat

 

Thanks, 

Kayls-bill94
1: Seeker

How do I get the text for my now tv account that's included in my contact? 

Soapy123
2: Seeker
2: Seeker

My bill is showing at £211 and facing financial difficulty

AnnS
17: Community Champion
17: Community Champion

@Soapy123wrote:

My bill is showing at £211 and facing financial difficulty


Please see the link below, this will answer your question.

 

What should I do if I can’t pay my bill?

 

When you contact Vodafone, if finances are going to be difficult, you should be able to arrange an affordable 6 month payment plan.  Please bear in mind that this will mean your outgoing services will be restricted, as with any payment plan it will be recorded against your credit file and may impact on your ability to get credit.

Colleen
Moderator (Retired)
Moderator (Retired)

@Soapy123 The advice and link provided by @AnnS will certainly help in regards to your bill 😊 

If you need any further help once you've tried the options provided in the link, please follow the steps I've sent you in a private message with details on how to get in touch.