Unable to install My Vodafone App even my country setup is UK

[eddielkk]

I 've changed my google play country setup to UK a for week.

I still unable to install "My Vodafone" UK app.

How can I fix this issue???

[BandOfBrothers]

Hi @eddielkk 

Are you not a UK customer and just visiting the UK with you saying you've changed your country set up ?

It's possible your phone if supplied by your own country is not allowing the app download unfortunately.

Perhaps try using the online myvodafone option.

[BandOfBrothers]

Please also note from How to change your Google Play country. 

“ 

• You can only change your Play country once per year. If you change your country, you won’t be able to change it back for one year.
  • When you change your country, you won’t be able to use your Google Play balance that you have in your old country in your new country.
  • You may lose access to some books, movies, TV shows, games and apps.
• To change your country, you need to set up a new country in Google Play.
  • To set up a new country, you must be in that country and have a payment method from the new country. ”

[eddielkk]

I and my wife just arrived UK for a month, and will be staying long in UK.

My wife's managed to change the Google Play Country setting to UK and installed the "My Vodafone App" successfully. But I can't. We both using the same model device.

Anyway, I access the web browser version instead.

Thanks a lot.

[BandOfBrothers]

Your very welcome @eddielkk 

You could look at earing your phone's System Files caches which may help.

Until then I'm glad the online myvodafone works for you.

[rconway]

If you download via link above I gave previously, or download the MyAppSharer app from Google Play Store:

https://play.google.com/store/apps/details?id=com.yschi.MyAppSharer

You could then share the app to another Android device and you should then hopefully be up and running.

Hope this helps you. 

[rconway]

I've taken a copy of My Vodafone app from my device and uploaded it:

[Removed]

Hope this helps!

[MOD EDIT: This post has been edited to remove off topic/personal information/inappropriate content please see Community Guidelines]