Battery charging to 88%

[Kienzel]

Hi, maybe a coincidence, but after the last security update, SU6 will only charge to 88% when off or 96% when on, Any ideas of a fix?

(Phone not rooted, done a fatory reset. No good.

[drey_p]

Hi there

It sounds like there may not be enough power to fully top up the battery.  Can you try a different charging cable?  Have you tried a different charger (and cable)?

[Kienzel]

Hi, have been using the original and a spare motorla one i have, no joy, but thanks.

[drey_p]

When you did a factory reset of the device, did you clear the cache also?  Doing so will reset the battery statistics on the device and can resolve issues like this.

[Kienzel]

Yep, but now you come to mention it, this started exactly the same day i cleared the cache! Hmm..

[BandOfBrothers]

You could try calibrate the battery by letting it drop to 10/20% and then fully charge. 

[Kienzel]

Phone powered down to zero recently, is that the reason?

[drey_p]

That could cause a bit of an issue. It's never a good idea to let the battery go completely dead as it can mess it up.  Modern phone batteries can been charged from 40% or more without any issues. 

I'd clear the cache again, and then charge it up with Flight Mode activated - that reduces drain on the battery and can help it get a full charge.

[Kienzel]

Trust me to ##~## it up! will give that a go and let you know. Thanks to all.

[drey_p]

I'm sure you didn't mess it up.  Please do post back and let us know what solves your issue - the info could help others with similar problems.