MOFFAT, DUMFRIESSHIRE, DG10 9JU- NO COVERAGE YET AGAIN 2ND TIME IN TWO DAYS.
YET AGAIN, THERE IS NO COVERAGE IN THE DG10 9JU POSTCODE-THAT IS BALLPLAY ROAD AREA OF MOFFAT, DUMFRIESSHIRE. THIS IS THE CASE ELSEWHERE IN MOFFAT. THAT WAS ALSO THE CASE BETWEEN 11AM 7TH JULY TO 8TH JULY 2017. THE SIGNAL BRIEFLY RETURNED, AND NOW THERE IS NO SIGNAL. THIS SORT OF THING IS HAPPENING FAR TOO OFTEN. THIS IS THE THIRD TIME I’VE BEEN ASKED TO FILL IN THIS FORM, AFTER RUNNING THROUGH THE CHECK, BUT STILL NOTHING.
CAN SOMEONE TRY AND SORT THIS FAULT. THIS SORT OF THING IS HAPPENING FAR TOO OFTEN.
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? NO
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here. DG10 9JU.
3) Does the issue occur if you try your SIM card in a different phone?YES
4) What errors are seen or heard when the issue occurs? SAYS LIMITED SERVICE
5) Does this happen on 2G, 3G, 4G or all? ALL
6) When did you first notice this issue? 14.50, WHEN I WENT TO USE THE PHONE. I’VE NO IDEA HOW LONG THERE HAS BEEN NO COVERAGE.
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? PERMANENT.
TRY AND SORT THIS OUT PROPERLY THIS TIME. THIS IS A RURAL AREA, AND THERE ARE MANY ELDERLY AND DISABLED PEOPLE WHO RELY ON A VODAFONE MOBILE.
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