Data usage not updating using my Vodafone app in France iPhone 7

[Andyiz]

I have been in Paris for 4 days and using SFR network, firstly is this the best network? Secondly the data usage hasn't changed since I've been here and I'm pretty sure I have used a least a little data! 

[AnnS]

Hi @Andyiz

It can take up to 72 hours for data to be received from the roaming network.  If you check again in a few days time, you should find the application updates.

[Andyiz]

Ok thank you 

[BandOfBrothers]

Hi @Andyiz

I would suggest to use the inbuilt data monitor in the iPhone for now. Make sure you clear it's stats to get a true reading.

Other options are available via the app store. 

Is the network your latched to not very good. If you manually search in the phones settings any other available network should show. 

[Andyiz]

Ok great thanks I'll try that 

[63johnw]

Hi @Andyiz if you have one of the price plans that included an extra roaming allowance you will use that data first.

On the my vodafone app home page there is an aeroplane toggle on the right hand side of the screen, tap on that and it shows how much of that data you have used (if its applicable to you).

[Andyiz]

Excellent! Thanks John, I'll try that