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Delayed SMS messages

Mloder73
2: Seeker
2: Seeker

Hi

 

My elderly mother bought a new Samsung Galaxy Fame last Nov. All was working fine for a few weeks, then it started having issues sending and receiving SMS messages. She has replaced SIM and also had phone sent to the phone shops service dept and had software update etc. Worked fine for a week then problems started again. Now outgoing SMS seem fine, but incoming sms are delayed, sometimes a few hours, sometimes days!!.

 

She has tried the SIM in an old phone, which seems to work fine.

 

We've tried getting help from vodaphone store and customer service, but nothing seems to resolve issue!!!

 

We are very frustrated!!

 

Please help!!

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