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Solution

Distortion

mrspurky
1: Seeker
Phone is distorting while making & receiving calls. Phone has done it for two days and I am sick of it. I have spoken to Apple and it's not the phone plus my husband who is on Vodafone is having the same thing with his personal and work mobile. I have tried resetting the network, turned 4g off, turned it off and back on, selected a different network and then back to Vodafone, turned the wifi off it distorted through the ear peice, loudspeaker and EarPods. It doesn't distort when playing music or through apps, just calls
1 REPLY 1

Retired-Matt_B
Moderator (Retired)
Moderator (Retired)

Hi @mrspurky,

 

Please try the steps in our network troubleshooting thread.

 

If you are still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

 

Thanks, 

 

Matt B