E220 - Losing 3G Signal In Rural Spain

[bevspain]

Hi
Dont know if anyone can help I live in Spain and cant speak Spanish to get and answer from Vodafone ES. I have an E220 modem version V3.2.1.56 VCM lite. I live in rural spain and have had modem for over 3 years. I am having terrible problems my service keeps dropping to 2g and i cant open any webpages and now even on 3g it is very slow. Do I have to update programme and if i do will i be billed extra as I am on a no limit contract

Many thanks

Bev

[Retired-Wayne]

Hi bevspain and welcome to the eForum

I'm sorry to hear that you are having problems here.

I doubt very much that the software will need to be updated. The software is just a connection manager so shouldn't in anyway affect the speeds you are getting. This sounds like a network issue and so you will need to get in contact with the Spanish network and ask them to investigate. Sorry about that, I wish there was something we could do to help.

Thanks

Wayne

eForum Team