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Faulty Finger Scanner

carts
2: Seeker
2: Seeker

‎28-06-2015 09:01 PM - last edited on ‎29-06-2015 12:46 PM by Moderator (Retired)

can u help me my finger scanner won't work and now its asked me for a password I ain't used and locked my phone

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3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

‎28-06-2015 09:13 PM

Hi,

Can you get into the iPhone at all ?

Look to https://support.apple.com/en-gb/HT204060 for assistance.

Current Phone  >

Samsung Galaxy s²⁵ Ultra 512gb.

 

 

BandOfBrothers
17: Community Champion
17: Community Champion
In response to BandOfBrothers

‎28-06-2015 09:44 PM

Ok.

Have you taken a look at the  link I also added.

That's the way to get assistance.

Neither Vodafone Customer Services or  Customer services will be able to help with this. These are security features to protect the iPhone.

Current Phone  >

Samsung Galaxy s²⁵ Ultra 512gb.

 

 

carts
2: Seeker
2: Seeker
In response to BandOfBrothers

‎28-06-2015 09:41 PM

no I can't
0 Thanks