Ask
Reply
Solution
20-02-2017 08:44 PM
Hi,
I have been trying to take advantage of the free Gear Fit2 promo that came with my recent upgrade to a Samsung Galaxy S7 edge.
All the evidence I have of my purchase is a despatch note from Vodafone which Samsung are saying is not enough, as it doesn't say when the order was placed.
The upgrade was arranged by telephone. What can I do?
Can vodafone provide me with a pdf of an invoice for my transaction or some such?
Regards.
Solved! Go to best answer.
20-02-2017 08:50 PM - edited 20-02-2017 08:52 PM
Hi,
Look at
https://www.vodafone.co.uk/vodafone-uk/forms/proof-of-purchase/
and How-do-I-get-a-proof-of-purchase-usage-or-barring.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
27-02-2017 05:49 PM
28-02-2017 12:11 AM
28-02-2017 07:15 AM
Hi @SKYMAN513
The link I added in your own thread may provide the information.
Going to the online Samsung Shop also has some information which appears to point it being Bluetooth.
If this was me I'd speak with samsung via the number or email address in that link and or if you use Twitter or Facebook then they have pages there a person can ask questions.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
28-02-2017 08:29 AM
28-02-2017 10:50 AM
01-03-2017 06:11 PM