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28-11-2011 11:59 AM
Hello,
I need some advice please. I want to cancel my mobile broadband contract as it has become far to expensive for me. I have tried to e-mail my 30 days notice through customer services but it says there is an error. Is there another address I can e-mail? Or does it have to be a letter?
Any help would be grateful. Thank you.
(Apologies if this is posted in the wrong place.)
30-11-2011 02:34 PM
Hi 71229,
I’m sorry that you want to cancel your mobile broadband connection however you don’t need to worry as we can get this all sorted for you.
So we can do this I have sent you a quick email, please reply with your details and one of the team will be able to arrange the disconnection for you.
James
eForum Team