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30-10-2015 04:37 PM
Hi,
I need some help - I am not very phone technical!
I have two questions:
First: I have Hauwei Ascend P8 and I have only had it about a 4 months and my charger (I assume it is the charger) has stopped working - there are no marks, holes nor is it bent anywhere in the lead, or the plug, I have ordered a new one so hopefully that will work, but my query as I have had the phone under 6 months and its Pay monthly is it still under warranty? does anyone know this?
Second: I wanted to put a limit on my data usage, well a warning to say when I have used X amount and on my old Hauwei I was able to do this but am unable to find this setting on my new phone! does anyone know where I can find this please?
Thanks :smileyhappy:
Anna
30-10-2015 04:53 PM
The phone manufacturers warranty is 24 months.
I always suggest approaching the manufacturer as they know their hardware and software better than anybody. Use their Uk Support site.
Ensure no dust / lint is in the phones charger port or in any part of the charger lead fitting.
Regarding Data.
Vodafone don't apply caps / limits.
Its user managed.
Use Myvodafone app and myvodafone Online.
Any internal Data Monitor or download one.
Some phones have limit settings or audible alerts. (Handset Dependant)
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.