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Ipad SIM card help needed

texting
2: Seeker
2: Seeker

I have put a mobile internet pay as you go  micro Sim into my ipad followed the instructions on the paperwork it came with - i.e  create an account - added email, created password, added the number given, selected bundle and paid. I have not recieved any confirmation, when I try to connect it tells me I do not have a data account.

I go to veiw account in setting and enter email and the password and am told "we are unable to validate your logincredentials, please check and try again" I have done this several times and even tried the forgotten password route only to be told my email is not recognised on any account. -  I am a current vodaphone, phone customer.

it does show a 4/5 signal strength and vodaphone 3g in top left corner.

Help please.

 

1 REPLY 1

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi texting,

If syncing the iPad to iTunes doesn't help, take a look here for how to get in touch.


We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page. :Winking_smiley:

Cheers, Ben