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15-10-2016 09:47 PM
Hey,
I ordered my Iphone 7 plus in Jet Black on the 10th of September and it was supposed to be delivered on the 12th of October to the 21st of October. However yesterday it was postponed to the 9th of November till the 23rd of November. I mean for f**** sake Vodafone, get you delivery dates right. I understand that there are delivery delays from Apple, but then set the delivery date later in the first place and don´t give the customer the hope of getting their iphone this week. Does anyone else have this problem? I am hoping that they will deliver my device earlier but I don´t think that is going to happen.
Thankyou!
Regards,
Gligow
01-11-2016 02:03 PM - edited 01-11-2016 07:13 PM
Hello all
I can assure you that Vodafone are working hard alongside Apple to complete everyone's orders as quickly as possible. Our apologies for the delays, I understand how frustrating this is.
Please see the Track your Order page to follow updates on your individual orders.
You should have received an email with your delivery details.
Hello @Djreeve
I am going to send you a Private Message with further help.
Louise
01-11-2016 02:24 PM
01-11-2016 02:36 PM - last edited on 01-11-2016 07:02 PM by Retired-LouiseE
@Alltaken wrote:
@Louise_E wrote:
Hello @Djreeve
I am going to send you a Private Message with further help.
Louise
Hi Louise, It's nice to know that you pick and choose the queries you will respond to, it's as though you're our customer!, I'll give you the benefit of the doubt and say you have missed my post.
@Alltaken - don't sweat it. It wasn't a meaningful PM. Take a look for yourself below. Don't be hard on Louise, she is just trying to keep the sinking ship afloat.
Post edited, please see our Community Guidleines.
01-11-2016 02:40 PM
@Djreeve
Thanks, I think I was polite in my original post, I've also allowed Louise lots of time to respond, it's just insulting when the message is ignored.
01-11-2016 02:44 PM - last edited on 01-11-2016 07:07 PM by Retired-LouiseE
@Alltaken wrote:
Thanks, I think I was polite in my original post, I've also allowed Louise lots of time to respond, it's just insulting when the message is ignored.
My point was, you will just get a robotic response like I did.
##~##
Post edited, please see our Community Guidelines.
19-10-2016 11:12 AM
19-10-2016 02:20 PM
Read the forums. Vodafone continue to handle the iphone 7 orders badly!