K3565 Pay as you go usb modem SIM activation

[kusimon]

I just bought a K3565 usd device but I need to activate the SIM phone number which is not showing anywhere on the Vodafone mobile connect software. Even worse is that the 0870 number never connects and the email to activate@vodafone.co.uk was like sending to a black hole.

I'm really frustrated.

[Retired-MattyD1]

Hi sku

Firstly let me welcome you to the Vodafone eForum

I'm sorry to see that you've not been able to get the sim card activated.

Don't despair though, I'm going to send you an email, and once we've got your reply, we can get in touch with you and turn it on.

Please let me know if you need anything else.

Many Thanks

MattyD

eForum team

[taveren]

Same problem here. Would really appreciate the help.