K4201-Z installation problem

[JasonStainer]

Just got a new K4201-Z from the Vodafone shop. It installed on this laptop (Windows 7 Ultimate) with no problem, but won't install on an old desktop I really need it on which still has Wndows XP.

I had the old Vodafone Lite installed on there, it uninstalled that, then carried on as normally. Downloading files - worked. Unzipping the next file seemed to work. It then said it was opening the InstallShield Wizard. And I got a splashscreen that said:

"The Wizard was interrupted before Vodafone Mobile Broadband could be competely installed.

Your system has not been modified. To complete installation at another time, please run setup again.

Click Finish to exit the wizard"

I've rebooted the machine and started again and get exactly the same happening.

The user guide that comes with it is useless, it says installation problems can usually be solved by downloading a cleanup file to fully remove all of the old software. How am I supposed to download a cleanup file when the problem I have leaves me without Internet?

[billythewizz]

Hi

As an update found this website .... which specifically says it supports the K4201-Z ... tried it but no change.

http://www.vodafone.gr/portal/vmcr10?request_locale=en

Cheers

Billy

[Retired-Rodney]

Hi @billythewizz,

For us to look into this further, please follow the instructions I've sent via private message.

Thanks,

Rodney

[billythewizz]

Hi

As a further update .... on my XP (SP 3 ) Laptop .... the Vmb software responds with

The Type initialiser "Vodafone.Data.Opcos Threw an exception"... please contact support at your network operator.

And then closes.

Cheers

Billy

[Ben_H]

Hi @billythewizz 

Thanks for emailing. We've got your reference number [#9582983] in our queue. We'll be in touch as soon as we reach it.

Cheers,

Ben

[billythewizz]

Hi 

Thanks Ben ... the computer offered to send the reports of the Vodafone malfunctioning software to Microsoft for detailed inspection ... so I let it.

I doubt they'll come up with a solution .... but possibly confirm its not Windows 8.1 compatible.

Cheers

Bill

[billythewizz]

Hi

.... on my XP (SP 3 ) Laptop .... the Vmb software responds with

The Type initialiser "Vodafone.Data.Opcos Threw an exception"... please contact support at your network operator.

And then closes.

I've now got a different working K4201z ... so would like this problem resolving please.

Cheers

Billy