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Manually updating settings on a blackberry

Clairebarrowman
2: Seeker
2: Seeker
Hi I have a Blackberry curve 9300. Vodafone recently renewed my sim only contract and since doing so I am unable to access my emails on my device. I have been told I need to update my settings. I have sent the text 40127 and have received a message back stating I need to update my settings manually. How do I do this.
I have tried to go in to set up on my phone and then email accounts but I just get the message can't connect to the server.
Help.
1 REPLY 1

Amanda
Community Manager
Community Manager

Hi @Clairebarrowman

 

Welcome to the eForum :Smiling: 

You can see more info about this on our phone settings help page.

 

Thanks, 

 

Amanda