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03-11-2014 05:57 PM
I have a Iphone6 and need to get my Micro Sim swapped to a Nano Sim. I am living in New Zealand and have a friend visiting the UK in the next few weeks. Can I give it to her to swap for me at a Vodafone store with out me being present? Or can one be posted to a residential address in the UK ? Cheers David
03-11-2014 07:25 PM
Whenever I swap SIMs in-store, I am asked security questions to verify who I am, so I would presume your friend would not be able to do this for you?
However One of the Team will be along sometime in the next 48 hours. They might be able to help you?
04-11-2014 07:13 PM
Your friend can’t do this on your behalf, but you can arrange for one to be sent to your UK address. They can collect this and you can activate it online here.
Take a look here for how to get in touch and we can send you out a SIM.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.
Thanks,
Jenny