Hi BenBulpett and welcome to the eForum
I'm sorry to hear that you are having trouble with this.
I can totally understand your frustration however, the USB Stick is a modem first and momery card second. The memory facility is a secondary function of the Modem. With all USB momery sticks there are items that need to be installed to allow your computer to recognise the device and know how to use it. With the USB Modem it installs these items along with the modem software. Unfortunately there is no way around this.
The Vodafone Mobile Connect software is relatively small and quick to install and should pose no problems to anybodies computers should you install and uninstall if you are sharing files with friends/colleagues.
Please let me know if you have any more questions and we'll be happy to help you further
PS, I'm not sure if you have already but take a look at our Online Billing service. It gives you the freedom to check your bills whenever you want without the need to call 191.
Take a peak
Thanks
Wayne
eForum Team