NO COVERAGE DG10 MOFFAT, DUMFRIESSHIRE-YET AGAIN.

[Derek49]

NO COVERAGE DG10 MOFFAT, DUMFRIESSHIRE-YET AGAIN.

NO COVERAGE DG10 MOFFAT, DUMFRIESSHIRE.

DG10 - Moffat

THERE IS NO COVERAGE IN THE DG10 9JU POST CODE. THAT IS BALLPLAY ROAD AREA OF MOFFAT, DUMFRIESSHIRE. THAT HAS BEEN THE CASE FOR SOME TIME.

 RAN THROUGH THE SUGGESTED CHECKS, BUT STILL NOTHING. CAN SOMEONE TRY AND SORT THIS FAULT. THIS SORT OF THING IS HAPPENING FAR TOO OFTEN.

Re: DG10 - Moffat

TEMPLATE QUESTIONS. 

HERE ARE ANSWERS TO TEMPLATE QUESTIONS. HOPEFULLY, THIS WILL RESULT IN SOMETHING BEEN DONE TO RESOLVE THE MATTER.

 Post Title: DG10-MOFFAT

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? ALL OVER.

2) What is the full postcode  of where the issue occurs? DG10 9JU

3) Does the issue occur if you try your SIM card in a different phone? YES

4) What errors are seen or heard when the issue occurs? SAYS LIMITED SERVICE-CAN ONLY GET EMERGENCY CALLS.

5) Does this happen on 2G, 3G, 4G or all? ALL

6) When did you first notice this issue? 10.50 ON 28-02-2016

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? PERMANENT

I would appreciate if someone can look into it. This is happening far too often, and is incredibly inconvenient for all customers.

[BandOfBrothers]

Hi

The Network checker shows,...

"We're trying to fix a network issue which might be affecting calls coverage. It’s now being investigated. We'll update this page as soon as we know more."

A person can register for updates in the link. 

Link > Vodafone Network Checker.

[Rahim]

@Derek49 I've checked your area and there was recently an issue that was resolved with one of your surrounding sites (11900) on 24 August 2016 at 4.35pm.

I've checked your local 2G, 3G and 4G sites (8531 & 11900) and there are no faults or performance related issues.

Check out our Sure Signal device if you'd like to improve your 3G coverage indoors

[Derek49]

NO COVERAGE DG10 MOFFAT, DUMFRIESSHIRE-YET AGAIN.

NO COVERAGE DG10 MOFFAT, DUMFRIESSHIRE.

DG10 - Moffat

THERE IS NO COVERAGE IN THE DG10 9JU POST CODE. THAT IS BALLPLAY ROAD AREA OF MOFFAT, DUMFRIESSHIRE. THAT HAS BEEN THE CASE FOR SOME TIME.

 RAN THROUGH THE SUGGESTED CHECKS, BUT STILL NOTHING. CAN SOMEONE TRY AND SORT THIS FAULT. THIS SORT OF THING IS HAPPENING FAR TOO OFTEN.

Re: DG10 - Moffat

TEMPLATE QUESTIONS. 

HERE ARE ANSWERS TO TEMPLATE QUESTIONS. HOPEFULLY, THIS WILL RESULT IN SOMETHING BEEN DONE TO RESOLVE THE MATTER.

 Post Title: DG10-MOFFAT

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? ALL OVER.

2) What is the full postcode  of where the issue occurs? DG10 9JU

3) Does the issue occur if you try your SIM card in a different phone? YES

4) What errors are seen or heard when the issue occurs? SAYS LIMITED SERVICE-CAN ONLY GET EMERGENCY CALLS.

5) Does this happen on 2G, 3G, 4G or all? ALL

6) When did you first notice this issue? 10.50 ON 28-02-2016

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? PERMANENT

I would appreciate if someone can look into it. This is happening far too often, and is incredibly inconvenient for all customers.

[Derek49]

NO COVERAGE DG10 MOFFAT, DUMFRIESSHIRE-YET AGAIN.

NO COVERAGE DG10 MOFFAT, DUMFRIESSHIRE.

DG10 - Moffat

THERE IS NO COVERAGE IN THE DG10 9JU POST CODE. THAT IS BALLPLAY ROAD AREA OF MOFFAT, DUMFRIESSHIRE. THAT HAS BEEN THE CASE FOR SOME TIME. WHEN DIAL NUMBER IT STATES CALL ENDED.

RAN THROUGH THE SUGGESTED CHECKS, BUT STILL NOTHING. CAN SOMEONE TRY AND SORT THIS FAULT. THIS SORT OF THING IS HAPPENING FAR TOO OFTEN.

Re: DG10 - Moffat

TEMPLATE QUESTIONS. 

HERE ARE ANSWERS TO TEMPLATE QUESTIONS. HOPEFULLY, THIS WILL RESULT IN SOMETHING BEEN DONE TO RESOLVE THE MATTER.

 Post Title: DG10-MOFFAT

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? ALL OVER.

2) What is the full postcode  of where the issue occurs? DG10 9JU

3) Does the issue occur if you try your SIM card in a different phone? YES

4) What errors are seen or heard when the issue occurs? SAYS LIMITED SERVICE-CAN ONLY GET EMERGENCY CALLS.

5) Does this happen on 2G, 3G, 4G or all? ALL

6) When did you first notice this issue? 15.50 ON 27-01-2017

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? PERMANENT

I would appreciate if someone can look into it. This is happening far too often, and is incredibly inconvenient for all customers.

[Rahim]

@Derek49 I've sent you a private message with details on how to get in touch.