No 3g In Windsor Still!

[cocobean]

I have recently bought a 3g mobile broadband modem, i had 3g+ connection for the 1st 10 days or so but since the middle of last week i have only been able to get a gprs signal.
admittedly the 3g+ signal was never very strong. i went into a vodafone store yesterday and they informed me that the 3g was disabled in my area.
does anyone know how long it will be down for as gprs is very slow.
john

[Retired-Andrew_]

Hi Coco,

I am sorry to hear you are still experiencing issues with your mobile broadband connection. As Lee stated on the 22nd May this is still ongoing and we are wanting a resolution and closure as much as you do, I am just sorry for the quality of service you feel you have received.

I would like to think this is sorted sooner rather than later and you decide to stay with our network, I assure you we are doing as much as we can to get this fault rectified.

Kind regards

Andy
eForum Team


Hi Blowdart,

If you could provide us with your postcode we can certainly address the lack of 3G issue in your local area for you.

Many thanks

[cocobean]

hi guys,
any news yet?

only got a little credit left,

If I aint back up and running before it runs out I'll be buying a new dongle from another provider.

thanks

coco

[LeeJS]

Good evening coco,

I'm afraid there's no further news at the moment but I'll check this again with our Fault Management Team when I'm back in on Monday and then update the thread for you.

Sorry I can't be the bearer of better news for yet.

Lee

eForum Team

[cocobean]

Hi Lee,

is there any news? thought ya was gonna get back to me on monday?

hope ya have some good news for me!!

cheers

coco

[JD]

Hi everyone

It looks like this issue has been resolved now If anyone has any problems again, let me know here straight away and I will look into it.

See you all around the eForum.

Cheers

J
eForum Team