Ask
Reply
Solution
11-09-2017 11:49 AM
I have no 3g or 4g network in WF4 3LX. I reported it yesterday. I get 4g in a different postcode area. Please can you check the mast
12-09-2017 01:37 PM
@speedbuggy I've had a look into this and can confirm we're aware of an issue affecting customers in the WF4 postcode - this is logged under INC3086733.
The issue has been caused by site 79599 being down and we're hoping to rectify this as soon as possible.
I do apologise for any inconvenience caused.
12-09-2017 03:06 PM
Where is mast 79559 please?
13-09-2017 09:01 AM
@speedbuggy Site 79559 is located in WF4 3HT 🙂